Privacy

Mayfield & Co. Travel is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.mayfieldcotravel.com (the "Website") or use our services (the "Services"). Please read this Privacy Policy carefully. By using our Website or Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Personal Identification Information

  • Full name

  • Email address

  • Postal address

  • Phone number

  • Passport or identification details (for bookings)

  • Date of birth

1.2 Payment Information

  • Credit card details

  • Billing address

  • Payment method

1.3 Booking Information

  • Travel preferences (e.g., flight, hotel, tours)

  • Travel dates

  • Travel companions (if applicable)

1.4 Usage Data

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our Website

  • Time spent on pages

  • Referral source

1.5 Other Information

  • Any other data you provide voluntarily when contacting us or filling out forms on our Website (e.g., reviews, survey responses, customer service inquiries).

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 To Provide Services

  • Process and manage bookings for flights, hotels, tours, and other travel-related services.

  • Communicate with you regarding your travel arrangements, confirmations, and cancellations.

  • Handle payments, refunds, and cancellations.

2.2 To Improve User Experience

  • Customize content and advertisements based on your preferences.

  • Provide customer support and respond to inquiries.

  • Improve the functionality, security, and user experience of our Website.

2.3 For Marketing and Communication

  • Send promotional offers, updates, newsletters, and other marketing communications (if you have consented to receive such communications).

  • Conduct market research, surveys, and customer feedback collection.

2.4 To Comply with Legal Obligations

  • Comply with applicable laws, regulations, and legal processes, including fraud prevention, security measures, and financial audits.

  • Enforce our terms of service, policies, and agreements.

3. How We Share Your Information

We may share your personal information with the following parties:

3.1 Service Providers

  • We may share your information with third-party travel service providers (e.g., airlines, hotels, car rental agencies, and tour operators) in order to fulfill your travel bookings and reservations.

3.2 Payment Processors

  • We may share your payment information with third-party payment processors to process your transactions securely.

3.3 Marketing Partners

  • With your consent, we may share your information with marketing partners to send promotional materials and special offers.

3.4 Legal and Compliance

  • We may disclose your personal information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, comply with a legal obligation, or protect the safety of our customers or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us:

  • Analyze usage trends.

  • Remember your preferences and settings.

  • Improve Website performance and functionality.

You can control cookie settings through your browser settings. However, disabling cookies may impact your experience on our Website.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

7.1 Access

  • You may request access to the personal information we hold about you.

7.2 Correction

  • You may update or correct any personal information that is inaccurate or incomplete.

7.3 Deletion

  • You may request that we delete your personal data, subject to certain legal obligations.

7.4 Opt-Out

  • You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

7.5 Data Portability

  • You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [contact@yourwebsite.com].

8. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Children’s Privacy

Our Website and Services are not intended for individuals under the age of 13 (or the legal age in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

10. International Transfers

If you are accessing our Website or Services from outside [Your Country], your information may be transferred to, stored, and processed in [Your Country] or other countries where we have facilities or service providers. By using our Website, you consent to such transfers.

11. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be updated accordingly. We recommend checking this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Mayfield & Co. Travel
billi@mayfieldcotravel.com
(937) 304-1243
2312 Far Hills Avenue PMB 311 - Oakwood, OH 45419