Terms and Conditions

1. Introduction

Welcome to Mayfield & Co. Travel. By using our website; https://www.mayfieldcotravel.com, and the services we provide, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, you should not use our website or services.

2. Definitions

  • "Website" refers to the Mayfield & Co. Travel website, including all pages and content available at www.mayfieldcotravel.com

  • "Services" refers to the travel-related services provided by [Your Travel Agency Name], including but not limited to booking flights, hotels, tours, transportation, and other related travel services.

  • "User," "You," or "Customer" refers to any individual or entity that accesses or uses the Website or Services.

3. Booking Process

When you book travel-related services through our website and system, you agree to the following:

  • You must provide accurate and complete information during the booking process.

  • All bookings are subject to availability at the time of booking.

  • By making a booking, you are entering into a contract with the service provider (airlines, hotels, etc.), and your booking is subject to the terms and conditions of the service provider.

  • In bookings, Mayfield & Co Travel acts as an intermediary between you and the service provider, and the specific terms and conditions of the provider will apply.

4. Payments and Pricing

  • All prices listed on the service provider websites are in USD and are subject to change without notice until a booking is confirmed.

  • Deposit for travel is due at the time of booking, remainder of payment are subject to the terms and conditions of the service provider to be reviewed prior to booking.

  • Any additional charges or taxes imposed by service providers (e.g., resort fees, local taxes) are the responsibility of the customer and may not be included in the initial price.

  • In case of currency fluctuations, or any discrepancies in the pricing, we reserve the right to correct the final amount or notify you of changes before the transaction is completed.

5. Cancellations and Refunds

  • Cancellation and refund policies vary depending on the service provider. You should check the individual terms and conditions of the flight, hotel, or service provider you book.

  • For cancellations made by you, Mayfield & Co. Travel may charge a cancellation fee ($100.00 for cancellation.)

  • Refunds, if applicable, will be processed in accordance with the service provider’s policy. All funds are paid directly to the provider and will be refunded to original form of payment from the provider. Mayfield & Co. Travel will not issue refunds as the payment is paid to the provider.

  • Service Provider reserves the right to cancel or modify bookings due to unforeseen circumstances (e.g., force majeure) and will provide you with a full refund or alternative options if available.

6. Travel Documents

It is your responsibility to ensure that you have all necessary travel documents, including a valid passport, visa(s), and any required health documentation. Mayfield & Co. Travel is not responsible for any issues that arise due to the lack of proper documentation. We will review all required documentation in a timely manner to ensure you are aware of all documentation needs.

7. User Obligations

By using our Website and Services, you agree:

  • Not to use the Website for illegal or unauthorized purposes.

  • Not to post, upload, or transmit any content that is harmful, defamatory, discriminatory, or otherwise offensive.

  • To comply with all applicable laws, rules, and regulations when using the Website and booking travel services.

  • Not to interfere with or disrupt the Website or the servers and networks connected to it.

8. Intellectual Property

  • All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Mayfield & Co. Travel or its licensors and is protected by intellectual property laws.

  • You may not copy, modify, distribute, or otherwise use the content without prior written permission.

9. Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy www.mayfieldcotravel.com/privacy or information on how we collect, use, and protect your personal data.

10. Limitation of Liability

  • To the maximum extent permitted by law, Mayfield & Co. Travel is not responsible for any loss, damage, or injury arising from the use of our Website or Services, including but not limited to:

    • Flight delays or cancellations

    • Hotel overbookings

    • Travel-related disruptions

    • Loss or theft of personal belongings

  • Mayfield & Co. Travel will not be liable for any indirect, incidental, special, or consequential damages.

11. Force Majeure

Mayfield & Co Travel will not be held liable for any failure or delay in performing its obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or government actions.

12. Changes to the Terms and Conditions

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the date of the last revision will be updated. By continuing to use our Website and Services, you agree to be bound by the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Ohio. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the courts in Ohio.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at Mayfield & Co. Travel.
billi@mayfieldcotravel.com
(937) 304-1243